FAQ - TAMs Store

Frequently Asked Questions

TAMSStore.com is an e-commerce platform that provides a wide range of products from international brands at a very competitive price. TAMs Store is the new definition of a departmental store bringing various brands in your reach from all around the globe. Shop with us and get yourself in style, luxury and vanity. Expect more, pay less.

You can pay through Cash on Delivery, Visa/Master Credit/Debit Cards.

Yes, currently we ship in most of the cities in Pakistan.

Delivery charges are calculated as per order volume and destination. Contact our sales team with your order details.

For every order, we will provide you with a tracking number from where you can track your order.

We offer equal value exchange for full order. Kindly visit us at our premises (see map location here) and exchange your goods from any of the wide range of the rich branded products we offer.

No, you don’t have to pay for shipping charges when returning a product

You have to initiate a return process within 7 days of delivery. Unfortunately, after 7 days, we won’t be able to accept return request.

Yes, before processing any order our customer service team will call you on your mentioned cell phone number to verify order.

Warranty policy varies from vendor to vendor and product to product. TamsStore does not offer warranty claims directly. Warranty claims are processed directly through the vendor at their respective service centers.

Not all products come with a warranty. If the products are available with a warranty then it will be clearly mentioned in the product specification or description.